Booking Policy
At Beautiful Luxe Hair Company (BLHC), we value your time as much as you value ours. To maintain our commitment to providing an exceptional experience for each client:
SCHEDULING & DEPOSITS
A reservation deposit is required to secure your appointment and will be applied to your final service total. We uphold a 24-hour scheduling courtesy policy. Please input the name of the person being serviced at the time of booking or in the appointment notes.
ARRIVAL AND SERVICE PREPARATION
Clients should arrive no more than five minutes before their scheduled appointment time. Please arrive with clean, detangled hair unless your service states otherwise. Extra fees may apply for detangling or prep outside standard service time in the event the detangling service has not been added to your service at the time of booking.
Clients are responsible for booking the correct service. If you select the wrong service and the time does not allow correction, your appointment may be canceled. BLHC and its stylists are not responsible for incorrect service selections.
WALK-IN SERVICES
Beautiful Luxe is an appointment-based salon. Appointments are on a first come first first-served basis with no cancellation waitlist available. It would be best to call the establishment to confirm before arriving without a scheduled appointment.
RESCHEDULING
Each appointment may be rescheduled only once, with a minimum 24-hour notice. Any additional rescheduling requests will result in:
Immediate cancellation of your appointment
Forfeiture of your deposit
The requirement to secure a new appointment with a new deposit
Same-day cancellations will result in the loss of your deposit.
REFUNDS
A reservation deposit is required to secure your appointment and will be applied to your final service total. We uphold a 24-hour scheduling courtesy policy. Please input the name of the person being serviced on the booking or in the appointment notes.
SALON ENVIRONMENT
To maintain our serene atmosphere, we welcome only clients receiving services. Please refrain from bringing children or additional guests to the appointment. This allows us to provide the focused, luxurious experience you deserve.
Failure to comply will result in cancellation of the appointment, and you will have to reschedule. Clients should never arrive with products unless they are medicated and prescribed by their doctor, and the products must have their name on the bottle. Under no other circumstances should clients be providing products for their services.
CLIENTS PROVIDING PRODUCTS
Clients should never arrive with products unless they are medicated and prescribed by their doctor, and the products must have their name on the bottle. Under no other circumstances should clients be providing products for their services.
CLIENT BOOKING AGREEMENT
By submitting my appointment, I acknowledge and agree to the policies established by Beautiful Luxe Hair Company. I understand I am permitted one rescheduling opportunity up to 24 hours before my scheduled appointment time, using the email confirmation provided by BLHC. Any additional rescheduling attempts will result in appointment cancellation, deposit forfeiture, and the requirement to book a new appointment with a new deposit.
I acknowledge that same-day cancellations will result in forfeiture of my deposit. I acknowledge that arrival 10+ minutes after my scheduled appointment time will result in a $15 late fee being added. If I arrive 20+ minutes after my scheduled appointment time, that will result in a cancellation of my appointment in its entirety. In the event I have scheduled an incorrect service for my hair needs, I agree not to hold Beautiful Luxe, their staff members, or stylists responsible.
We thank you for your understanding as we strive to deliver an unparalleled level of service and attention to each valued client.